By accessing our website or making a purchase, you agree to be bound by these Terms and Conditions, as well as our Privacy Policy, Shipping Policy, Return & Refund Policy, and Warranty Policy.

We strive to ensure that all product descriptions, images, specifications, and prices are accurate. However, occasional errors may occur. Flarefix reserves the right to correct any errors, update information, or cancel orders if incorrect information has been published.

Flarefix offers new, refurbished, and pre-owned iPhones. Refurbished devices are professionally inspected, tested, and restored to excellent working condition. Cosmetic condition may vary depending on the grading of the device.

Every device is physically inspected by a FlareFix technician before payment. Your final offer may be adjusted up or down from the online estimate if the device's actual condition, functionality, or accessories differ from what was described.

You will always be shown the final offer and asked to confirm before any payment is made.

• You confirm the device is not stolen, lost, financed, or subject to any third-party claim.
• We check every IMEI against South African and international blacklist databases before purchase.
• If a device is found to be blacklisted, reported lost or stolen, or still linked to an active iCloud or Google account, we will refuse the purchase and may be required to report it to the relevant authorities.

You are responsible for backing up and permanently removing your personal data, and for signing out of iCloud, Find My iPhone, and any other accounts, before handing over your device. FlareFix is not responsible for any data left on a device after sale.

Once you accept your final offer, payment is made via EFT or instant payment to a South African bank account in your name, typically within 1–2 business days of the device passing inspection.

Any photos and personal details you submit through our estimator are used only to assess your device and process your sale, in line with the Protection of Personal Information Act (POPIA). We do not sell your information to third parties. See our Privacy Policy for full details.

If your final offer differs from the estimate and you'd rather not proceed, we will return your device to you free of charge, either in person or by courier to the address you provide.

Trade-in values and purchase offers are subject to inspection and verification of the device's condition. Final offers may differ if the actual condition does not match the information provided.

FlareFix may decline to purchase, or cancel a sale already in progress, at any time if we reasonably suspect fraud, misrepresentation of the device's condition, or that the device is stolen, blacklisted, or otherwise ineligible.

Flarefix shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services, except where required by applicable South African law.

We may update these Terms & Conditions from time to time. The version in effect on the date you submit your device is the one that applies to your sale.

These terms are governed by the laws of the Republic of South Africa, and any disputes will be subject to the jurisdiction of the South African courts.